What you can do in your home?
8 simple steps you can take:
What we will do in your building?
The water supplied to the taps within your property is consistently tested for quality, taste and presence of bacteria by the local water authority and is generally considered to be one of the best in the world.
As with all things natural, bacteria good and bad will always be present and although the water in your property is treated, this will not guarantee that everything will be eradicated.
Due to the complex nature of water and the pipe work it is delivered through, there is always a risk of bacteria being present that has not been eliminated by normal disinfection processes carried out by the Water Board.
To ensure no bacterial growth is occurring within our communal water services, we carry out a constant programme of monitoring and assessment throughout our stock as required by Health and Safety legislation.
Checks we carry out include
If good standards of hygiene are not maintained, in severe cases, it's known to be a contributory factor in people contracting Legionnaires disease.
Legionnaires disease is a potentially fatal form of pneumonia caused by inhaling the legionella bacteria. It can affect anybody, but some people are at higher risk including those over 45, smokers, heavy drinkers, those suffering from chronic respiratory or kidney diseases, and people with a weakened immune system.
Legionella are bacteria that are common in natural water sources such as rivers and lakes and artificial hot and cold water systems, including storage tanks, pipe-work, taps and showers in very low numbers. If conditions are favourable the bacterium may grow creating conditions which increase the risk, hence the need to ensure high standards of water hygiene are maintained.
Dealing with a water leak
What to do
Find out more
The following water authorities have also published booklets on water hygiene in the home and water saving devices that are freely available to their customers
To contact us about any issues, concerns or general advice, please contact our Building Services Team:
You can download our 'Water safety in your home' leaflet in portable document format (pdf).
You may need Adobe Reader software to view this pdf file, which is available as a free download from the Adobe website.