Tenant management organisations

Under the legal 'right to manage', residents have a right to set up a 'tenant management organisation' (TMO) to manage the housing services within their area as long as residents can meet the legal requirements and are competent.

Residents can get a grant to help develop this option for involvement from the Department for Communities and Local Government with a contribution from BHP.

We currently have two TMO's in the North Kilburn area in Kilburn Square and in Watling Gardens. These groups have their own management committees made up of residents who manage the housing services for residents in their area. The TMO's are responsible for the day-to-day running of services such as repairs and collecting rent. All TMO's receive a management and maintenance allowance from the Housing Revenue Account under the terms of the TMO statutory guidance. 

For more information about how to set up a successful TMO, contact the Neighbourhood Services Team on 020 8937 2400 or you can email them on neighbourhood.services@bhphousing.co.uk.