Be a monthly payer

A large majority of tenants who pay rent on a monthly basis are paying in arrears.

Pay your rent in arrears has a negative impact on our collection and means there is less or no money to spend on services such as repairs.

Your rent must be paid one month in advance of its due date.

If you have fallen into arrears because of late rent payments then we can help!

An income management officer can create a personalised payment plan for you with which you pay a little extra each month and over time you will clear the arrears and be paying your rent in advance.

This will mean:

• No arrears letter;
• No phone calls; and
• peace of mind.
  

You will also be entered into our twice yearly 'rent account in credit' prize draw. Where you could win £100.

To arrange a payment plan contact your income management officer.

For Harlesden, Brentfield, North Kilburn, & ST Raphael's call 020 8937 2730.

For Chalkhill, North Wembley, South Wembley, South Kilburn, call 020 8937 2740.