Contact us

All correspondence to Brent Housing Partnership should be sent to:

Brent Housing Partnership
Chancel House, Neasden Lane
Neasden, London
NW10 2UF

• Fax facility: 020 8937 2265
• Email: info@bhphousing.co.uk

Please note that our office is for staff only and there is no public reception facility (unless a prior appointment has been made).

If you wish to visit in person you will need to go to any of the One Stop local offices around the borough.

If you live in South Kilburn you can visit the South Kilburn Housing Office on Monday - Wednesday & Friday 9am to 5pm and Thursday 9am to 1pm at:

Community Resource Centre
William Dunbar House, Albert Road
Kilburn, London
NW6 5DE

Useful telephone numbers and email addresses:

• Rent enquiries - Tel: 020 8937 2730 / 2740

   Email: rents@bhphousing.co.uk

• Rent accounting enquiries (methods of payments) - Tel: 020 8937 2480

   Email:rentaccounts@bhphousing.co.uk
 

• Repair enquiries - Tel: 020 8937 2750 

   Email:repairs.centre@bhphousing.co.uk 

• Out of hours / emergency repairs
   

• Tenancy enquiries - Tel: 020 8937 2424

   Email: tenancy@bhphousing.co.uk

• Housing support enquiries - Tel: 020 8937 2948

   Email:housing.support@bhphousing.co.uk

• Leaseholder enquiries - Tel: 020 8937 2601

   Email:leaseholders@bhphousing.co.uk

• Building services enquiries - Tel: 020 8937 2547

   Email: buildingservices@bhphousing.co.uk

• Major works enquiries - Tel: 020 8937 2490

   Email: majorworks@bhphousing.co.uk

• Estate enquiries (housing estates in Brent only) - Tel: 020 8937 2400

   Email:neighbourhood.services@bhphousing.co.uk

• Asbestos enquiries - Tel: 020 8937 2475

   Email: asbestos@bhphousing.co.uk

• Resident involvement enquiries - Tel: 020 8937 2579

   Email: resident.involvement@bhphousing.co.uk

• Anti-social behaviour enquiries - Tel: 020 8937 2951 / 2957

   Email:asb@bhphousing.co.uk

• Neighbourhood wardens service enquiries - Tel: 020 8451 5050   Email:info@bhphousing.co.uk

• Right To Buy enquiries - Tel: 020 8937 2600

   Email:rtb@bhphousing.co.uk

• Communication / media enquiries - Tel: 020 8937 2363   Email:communications@bhphousing.co.uk

• Job vacancies / human resources enquiries - Tel: 020 8937 2392 / 2318

   Email:bhpjobs@bhphousing.co.uk

• Procurement / housing contracts enquiries - Tel: 020 8937 2271

   Email:housing.procurement@bhphousing.co.uk

If you have a complaint about any one of these services then please contact our Complaints Team on

• Complaint enquiries - Tel: 020 8937 2323

   Email: customer.service@bhphousing.co.uk