The Neighbourhood Wardens are the eyes and ears of our community.
Across the borough, the Neighbourhood Wardens are on patrol in your local community, responding to incidents 365 days a year (from 3pm - midnight), making improvements in public safety and reducing crime.
The Neighbourhood Wardens work in partnership with existing services in the area including the police.
HOTLINE number: 020 8451 5050
(3pm to midnight daily)
"We aim to respond to your call within 30 minutes"
What the Neighbourhood Wardens can do for you:
Reducing crime:
- responding to HOTLINE calls
- regular patrols on estates
- taking action to reduce vandalism and graffiti
- having a physical presence to deter crime
- giving crime prevention advice
- regular after school patrols
- crime awareness work in schools and in the community
Encouraging a sense of community
- checking on elderly and vulnerable residents
- involvement with youth groups, schools, residents' associations and others
- acting as a mediator in disputes
- initiating sports activities such as local football leagues and street games
Protecting the environment
- reporting abandoned vehicles, vandalism, fly-tipping, graffiti and broken lights
- reporting communal hazards and repairs
- dealing with fire risks
- working with local landscape projects
In addition to the Neighbourhood Wardens on patrol there is a Reception Warden service (concierge) from 2pm until 12 midnight on Sundays to Thursdays, and from 4pm until 2am on Fridays and Saturdays in:
- Austen House
.jpg "A reception warden in South Kilburn")
- Bronte House
- Craik Court
- Crone Court
- Dickens House
- Fielding House
- Gloucester House
- Hereford House
- William Saville House
- and Winterleys in South Kilburn.
The Reception Wardens:
- Monitor access and registration of unannounced visitors and contractors
- ensure the safety and security of residents and communal facilities - fire exits, lifts, chute rooms, lights and cupboards
- identify and arrange for removal of any hazardous materials
- provide assistance to vulnerable residents
- work alongside the Neighbourhood Wardens.
Download
You can download the Neighbourhood Warden service leaflet in portable document format (pdf).
You can also download a Wardens leaflet for South Kilburn residents in (pdf)format.
- Neighbourhood Warden service leaflet (.pdf, 715Kb)
- South Kilburn Warden leaflet (.pdf, 1412Kb)
You may need Adobe Reader software to view the pdf files on this page, which is available as a free download from the Adobe website.