This handbook is for residents who have bought their home under the Right to Buy scheme, or who have a long lease.

We explain your rights and responsibilities as a leaseholder, and describe our responsibilities to you as the managing agent.

Please note, this handbook is not a complete statement of the law and does not replace or affect the conditions of your lease.

Contents:

• introduction
• service charges
• repairs and maintenance
• major work and payment
• involving residents
• the safety and security of your home
• insurance
• noise nuisance and anti-social behaviour
• pets
• letting your home
• lease extensions
• your right to buy the freehold.

Download

You can also download the Leaseholders' handbook in portable document format (pdf):

• leaseholders' handbook (.pdf, 1244.8Kb)

Translation

The leaseholders' handbook has been translated into the following language and is available to download as a pdf:

• somali (.pdf, 144Kb)

You may need Adobe Reader software to view the pdf files on this page, which is available as a free download from the Adobe website.