Business and Service Excellence Plans

BHP Business Plan 2008 - 2013

We have to deliver ambitious objectives agreed with our customers, the council and the government.

Our Business Plan for 2008 - 2013 sets out some of these targets and how we plan to deliver them over the next five years.

Download

You can download the BHP Business Plan 2008 - 2013 in portable document format (pdf).

• BHP Business Plan 2008 - 2013 (.pdf, 1396Kb)

BHP Service Excellence Plans

You can also download the future service plan for each department in portable document format(pdf).

• Anti social behaviour service plan (.pdf, 38Kb)
• Major works service plan (.pdf, 36Kb)
• Neighbourhood Services service plan (.pdf, 48Kb)
• Repairs service plan (.pdf, 29Kb)
• Standards and procurement service plan (.pdf, 41Kb)
• Void management service plan (.pdf, 33Kb)
• Neighbourhood warden service plan (.pdf, 36Kb) 

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