Leaseholders' handbook

This handbook is for residents who have bought their home under the Right to Buy scheme, or who have a long lease.

We explain your rights and responsibilities as a leaseholder, and describe our responsibilities to you as the managing agent.

Please note, this handbook is not a complete statement of the law and does not replace or affect the conditions of your lease.

Contents:

• introduction
• service charges
• repairs and maintenance
• major work and payment
• involving residents
• the safety and security of your home
• insurance
• noise nuisance and anti-social behaviour
• pets
• letting your home
• lease extensions
• your right to buy the freehold.

Download

You can also download the Leaseholders' handbook in portable document format (pdf):

• leaseholders' handbook (.pdf, 1244.8Kb)

Note: Please note that the insurer name on Page 15 (Insurance) of the handbook has since changed from when it was first published. The correct information can be found on the leaseholders insurance page on our website. We apologise for any inconveniece this may cause.

Translation

The leaseholders' handbook has been translated into the following language and is available to download as a pdf:

• somali (.pdf, 144Kb)

You may need Adobe Reader software to view the pdf files on this page, which is available as a free download from the Adobe website.