Service objectives

Brent Housing Partnership's primary goal is to provide an excellent housing management service to all our service users.

This means that we will strive to:

 

  • provide a service which retains 3 star excellent rating from the Housing Inspectorate
  • develop a social business able to provide a secure future for staff and excellent services for residents
  • provide an effective, efficient service which can be objectively shown as being good value for money
  • achieve the Decent Homes Standard across the Borough by 2007
  • provide a service which treats our service users with courtesy and respect
  • provide a service which is planned around the needs of Brent's diverse community.

 

In addition BHP also supports the wider community objectives:

 

  • promoting regeneration in priority neighbourhoods
  • reducing crime and promoting community safety
  • supporting the green agenda by improving the quality of the environment.