The Delivery Plan 2012-2013 is agreed between BHP and the council each year.
It sets out BHP's landlord and business objectives for the year to come and provides an overview of BHP's performance against objectives for the previous year.
The Delivery Plan reflects the interests, concerns and aspirations of our customers and demonstrates that BHP organises and delivers services so as to address them.
The Delivery Plan also details the financial resources employed which enable BHP to deliver and perform its services.
You can download BHP's Delivery Plan for 2012 - 2013 in portable document format (pdf).
You can also download previous BHP Delivery Plans:
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